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Returns and Refunds Policy for Psychedelic Trippy Shop
Last Updated: 02/03/2018
Thank you for shopping at Psychedelic Trippy Shop! We take pride in the quality and uniqueness of our psychedelic merchandise, but we understand that sometimes, a product may not meet your expectations. Our Returns and Refunds Policy is designed to be as easy, clear, and fair as possible.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start a return, please contact us at sales@psychedelictrippy.shop. We will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Non-Returnable Items
Certain types of items cannot be returned, such as custom products (special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@psychedelictrippy.shop and send your item to sales@psychedelictrippy.shop.
Refunds
Once we’ve received and inspected your return, we’ll let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at sales@psychedelictrippy.shop, so we can evaluate the issue and make it right.[/vc_column_text][/vc_column][/vc_row]